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We do not compromise with the shopping experience of out customers. We make sure that they never remain dissatisfied with our products. If you think that you did not get the Saree color of your choice, you can opt for a customer-friendly return policy.
- Click for ‘return’ in your order section or email us
- Contact us within 24 hours if you have received wrong or damaged product
- Keep the package intact and make sure the product is not crumbled
- Our delivery partner will be at your doorstep to collect the item
- You will get a refund within 7 working days
- You can place a new order for the same or similar product.
At DDS Saree Collection we are committed to ensuring that our customers have the best shopping experience. Not only are our products of supreme quality, but we also take care to provide customer-friendly return and cancellation policies.
In the unfortunate event that you need to return our products for refund or replacement, the following should be able to sort the matter in a jiffy.
Get in touch with us at –
📟 WhatsApp : +91-9062479349
📱 Call : +91-9749302804
If you have received your order in a damaged condition, including manufacturing defects and wrong products, contact us at – within 24 hours of receiving the product.
It is important that you are very specific when describing the problem with your order.
Once the return is confirmed from our end, do initiate the return process within – days. Make sure the returned product is in its original condition and packaging.
Once the return shipment has reached us, we immediately subject it to thorough examination. Our quality control team will make sure that the problem doesn’t reoccur in our later deliveries.
Purchased products are not refunded unless it is a manufacturing defect or wrong product issue. To get a refund on your product, call us at – or drop us an email at –. Once we have received the product we will initiate the refund process within – business days. The amount will be credited back to the customer’s bank account as per the guidelines.
A product can be given up for replacement in case of defects, inaccurate colour, poor quality, etc. Get in touch with us at – or email us at – requesting a replacement. Wait for our acknowledgement mail before shipping back the product to us. On receiving the returned item we will send over the replacement within – days.
Cancelling an Order
Upon canceling an order, the refund amount will take around 7 days to be credited back to your account. It may take longer (up to 10 days) depending on the payment gateway used. To cancel your order with us call us at – at the earliest convenience.